Frequently Asked Questions

Below you’ll find a list of the most common questions that our clients ask us. Can’t find what you’re looking for? Feel free to contact us and we’ll get back to you!

We cover the Dublin area, co. Dublin, Kildare, Meath, part of Louth and part of
Wicklow.

For deep cleanings we provide all of the equipment. This includes any sponges, cleaning products, vacuum cleaners, steamers and anything else we think we’ll need.

We will send a team of 2-4 cleaners, depending on how big the job is.

This depends entirely on what you would like us to clean for you, as well as the nuances of your home. If you’d like more specifics, call 01 503 7011 and our consultant will give you an estimated time.

There is no need for you to be at home during the cleaning – all of our cleaners are police-checked and highly trustworthy. We are happy to clean your home at the most convenient time for you, whether this is a time when you will be there or not. However, if you do prefer to be at home while we clean, we will do our very best to cause minimum disruption to your daily life.
This depends on the Additional Extras you included in the booking form. Our customers can rest assured they are getting the most competitive pricing in the area. We’ll provide a written cost estimate before any house deep cleaning begins, so we can guarantee no surprises when you receive your bill. Customers always know exactly what services will be provided and their price before our team arrives.
In essence, it’s our commitment to the highest quality of service. We will never charge you until the job is finished. If you are unhappy with any aspect of your cleaning, no matter the reason, we will re-clean those areas and solve any issues you have with the service. We’ll do this 100% free of charge and if after that you’re still not satisfied we will give you a full refund. Please note that no refund will be offered if a re-clean is not accepted.

We always make sure that the same cleaners go out to the same properties. This allows you to be comfortable knowing exactly who’s in your home.

The payment can be made by card, bank transfer, cheque or cash. Once we receive the payment we will send you the Receipt.